Everything you need to hit the ground running.
Understanding your role and access level
How formal designations, manager relationships, and office leadership affect access.
Your first login and forced password change
What to expect when you sign in for the first time with a temporary password.
Navigating the platform
A tour of the sidebar, top bar, and the pages available to each role.
Understanding the weekly reporting cycle
How deadlines, submissions, edit windows, and carry-overs fit together each week.
Setting up your profile
Update your name, position, notification preferences, and connected accounts in Profile settings.
The "A new version is available" update prompt
What the update banner means, when it appears, and how to reload safely.
Access denied and page not found errors
What the 403 and 404 error screens mean, and how to use the Reload app button.
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