Notifications

Deadline reminder configuration (Admins)

How Admins set report notification defaults and reminder windows.

2 min read

Admins configure deadline reminders at Admin → Settings → Notifications.

Configurable settings

  • Due reminders: whether staff who have not submitted receive reminders before the deadline.
  • Reminder windows: one or more hours before the deadline at which reminders fire (e.g. 24h and 3h). Each value triggers a separate reminder email if the report is still unsubmitted.
  • Summary published notifications: whether CEO users are notified when a new executive summary is published.

All reminders are sent in each office's configured timezone, calculated from that office's deadline rather than a global UTC time.

Was this article helpful?

Ask AI

Search the help center

Ask anything about Signal PlayBook AI and I'll find the most relevant guides for you.

Suggested questions

Still need help?

Our support team is ready to assist.

(888) 566-3778